abc66 Privacy Policy
At abc66, we take the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the rights you hold as a registered player on our platform. We are committed to handling your data transparently and responsibly.
Your Privacy Matters: This Privacy Policy applies to all personal data collected by abc66 through the abc66.ws website and any related applications or services. By using the abc66 platform, you acknowledge that you have read and understood this policy. If you do not agree, please discontinue use of the platform immediately.
1. Introduction
abc66 is an English-language online betting and gaming platform operated for players based in Bangladesh. We are committed to protecting the personal information of every player who registers and uses the abc66 platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by abc66.
Please read this policy carefully to understand our practices regarding your personal data. This policy should be read in conjunction with our Terms & Conditions, which are available at abc66.ws/terms-conditions, and our Responsible Gaming Policy, available at abc66.ws/responsible-gaming. Together, these documents form the complete framework governing your use of the abc66 platform.
We process personal data in accordance with internationally recognised data protection principles, including transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. We do not collect more personal data than is necessary for the purposes described in this policy, and we do not use your data in ways that are incompatible with those purposes.
2. Data Controller
For the purposes of this Privacy Policy, abc66 acts as the data controller in respect of the personal data provided by registered players and visitors to the abc66.ws platform. As data controller, abc66 determines the purposes and means by which your personal data is processed.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact the abc66 Data Protection team via live chat on the platform or by email at . Please include "Privacy Query" in the subject line of your email so that your query is directed to the correct team. abc66 aims to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).
3. Data We Collect
abc66 collects personal data from you in the following circumstances: when you register an account, when you make deposits or withdrawal requests, when you contact our support team, when you use the platform to place bets or play games, and when you interact with promotional or bonus offers. We may also collect data automatically when you browse the platform through cookies and similar technologies.
3.1 Registration Data
When you create an abc66 account, we collect: your full legal name, date of birth, residential address (including city and division within Bangladesh, such as Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, or Mymensingh), email address, and mobile phone number.
3.2 Identity Verification Data
As part of our Know Your Customer (KYC) process, we may collect copies of government-issued identification documents such as your National Identity Card (NID), passport, or birth registration certificate. We may also collect proof of address documents such as utility bills or bank statements. Biometric data (such as facial images used in document verification) may be processed by our third-party identity verification provider solely for the purpose of confirming your identity.
3.3 Financial & Transaction Data
We collect information related to your deposits and withdrawals, including the payment method used (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Nexus Pay, or bank transfer), transaction amounts in Bangladeshi Taka (BDT), transaction timestamps, and reference numbers. We do not store full bKash or Nagad account credentials — only the mobile number or account identifier associated with each transaction.
3.4 Betting & Gaming Activity Data
We maintain records of all betting and gaming activity conducted through your abc66 account. This includes bet amounts, odds accepted, markets selected, game sessions, bet outcomes, bonus usage, and wagering history. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.
3.5 Technical & Device Data
When you access the abc66 platform, our servers automatically record certain technical data, including: your IP address, browser type and version, operating system, device type (mobile or desktop), screen resolution, referring URL, pages visited, and session duration. This data is collected for security monitoring, fraud prevention, and platform optimisation purposes.
3.6 Communications Data
We retain records of communications between you and abc66, including live chat transcripts, email correspondence, and any information you voluntarily provide when contacting our support team. These records are maintained for quality assurance, dispute resolution, and legal compliance purposes.
| Data Category | Examples | Legal Basis |
|---|---|---|
| Registration Data | Name, date of birth, address, email, phone | Contract performance |
| Identity Verification | NID, passport, proof of address | Legal obligation |
| Financial Data | Payment method, transaction amounts, timestamps | Contract performance |
| Betting & Gaming Activity | Bet history, game sessions, wagering records | Contract performance / Legitimate interest |
| Technical Data | IP address, device type, browser, session data | Legitimate interest (security) |
| Communications | Live chat, email, support tickets | Legitimate interest (quality & compliance) |
4. How We Use Your Data
abc66 uses your personal data exclusively for the following purposes. We do not use your data in ways that are incompatible with the original purpose for which it was collected.
- Account Management: To create and maintain your abc66 account, process your registration, verify your identity, and manage your profile settings.
- Transaction Processing: To process deposits and withdrawal requests via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records of all transactions conducted through your account.
- Platform Delivery: To provide access to the abc66 sportsbook, live casino, slots, crash games, and all other products and services available on the platform.
- Responsible Gaming: To monitor betting patterns and account activity for indicators of problem gambling behaviour, and to enforce responsible gaming tools including deposit limits, session reminders, cooling-off periods, and self-exclusion measures.
- Fraud Prevention & Security: To detect and prevent fraudulent activity, multi-accounting, money laundering, unauthorised account access, and other prohibited conduct as defined in the abc66 Terms & Conditions.
- Legal Compliance: To comply with applicable legal and regulatory obligations, including identity verification, anti-money laundering (AML) checks, and record-keeping requirements.
- Customer Support: To respond to your enquiries, resolve disputes, and provide assistance via live chat and email support.
- Communications: To send you transactional communications (such as deposit confirmations, withdrawal notifications, and account alerts) and, where you have provided explicit consent, promotional communications about abc66 offers and bonuses.
- Platform Improvement: To analyse aggregated and anonymised usage data for the purpose of improving platform performance, user experience, and the range of products offered.
5. Data Sharing & Third Parties
abc66 does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. Your data may be shared with trusted third-party service providers who assist in the operation of the abc66 platform, strictly on a need-to-know basis and under binding confidentiality and data processing agreements.
5.1 Categories of Third-Party Recipients
- Payment Processors: bKash, Nagad, Rocket, Upay, and partner banking institutions (BRAC Bank, City Bank, Islami Bank, Dutch-Bangla Bank) receive transaction data necessary to process your deposits and withdrawals.
- Identity Verification Services: Third-party KYC providers receive copies of identity documents solely for the purpose of verifying your age and identity in compliance with our legal obligations.
- Fraud Prevention Providers: We share device and behavioural data with fraud detection partners to identify suspicious activity and protect the integrity of the platform.
- Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session and gameplay data necessary to deliver their games and maintain fair play certification.
- IT Infrastructure & Cloud Services: Hosting and cloud infrastructure providers that store platform data on secure servers may have access to encrypted data for operational purposes only.
- Legal & Regulatory Authorities: We may disclose personal data to law enforcement, financial intelligence units, or other regulatory bodies where we are legally required to do so, or where disclosure is necessary to protect the safety of users or the public.
5.2 International Data Transfers
Some of our third-party service providers operate outside Bangladesh. Where personal data is transferred internationally, abc66 ensures that appropriate safeguards are in place, including contractual data protection clauses, to ensure that your data receives an equivalent level of protection regardless of where it is processed.
6. Data Retention
abc66 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal and regulatory obligations. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Duration of account + 5 years | Legal & regulatory compliance |
| KYC / Identity Documents | Duration of account + 5 years | AML & identity verification obligations |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping requirements |
| Betting & Gaming Activity | 5 years from last activity | Dispute resolution & responsible gaming |
| Support Communications | 3 years from last contact | Quality assurance & dispute resolution |
| Technical / Device Data | 12 months | Security monitoring & fraud prevention |
When data is no longer required for its original purpose and no legal obligation requires its continued retention, abc66 will securely delete or anonymise the data so that it can no longer be linked to an identifiable individual.
7. Security Measures
abc66 implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
- End-to-end SSL/TLS encryption for all data transmitted between your device and the abc66 platform.
- Encrypted storage of sensitive personal data, including identity documents and financial records, on secure servers.
- Role-based access controls that restrict internal access to personal data to only those employees and contractors who require it to perform their job functions.
- Regular security audits and penetration testing conducted by independent third-party security specialists.
- Multi-factor authentication options available to all registered players for account login protection.
- Automated fraud detection and anomaly monitoring systems that operate continuously across all platform activity.
- Staff training on data protection practices and security awareness, conducted on a regular basis.
While abc66 takes all reasonable and practicable steps to safeguard your data, no system can be guaranteed to be completely immune from security incidents. In the event of a data breach that is likely to result in a risk to your rights and freedoms, abc66 will notify affected players promptly and take all appropriate remedial action.
8. Cookies Policy
abc66 uses cookies and similar tracking technologies to enhance your experience on the platform, to ensure the platform functions correctly, and to gather analytical data that helps us improve our services. A cookie is a small text file stored on your device by your web browser when you visit a website.
8.1 Types of Cookies We Use
- Strictly Necessary Cookies: These cookies are essential for the platform to function and cannot be disabled. They include session cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery, and cookies that remember your language and region preferences.
- Analytical / Performance Cookies: These cookies collect anonymised data about how visitors use the platform, such as which pages are visited most frequently and whether error messages are received. This data helps abc66 improve the platform over time. These cookies do not identify individual users.
- Functional Cookies: These cookies remember choices you make — such as your preferred deposit method or display settings — to provide a more personalised experience on return visits.
- Targeting / Advertising Cookies: Where applicable, these cookies record your visits to the abc66 platform and may be used to deliver promotional content that is relevant to your interests. abc66 does not share this data with external advertising networks for third-party targeting purposes.
8.2 Managing Cookies
You may control and manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies at any time. However, please note that disabling strictly necessary cookies will impair the functionality of the abc66 platform and may prevent you from logging in or completing transactions. Instructions for managing cookies in major browsers are available on the support pages of each browser provider.
9. Your Rights
As a registered player on the abc66 platform, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact the abc66 support team via live chat or at . We will respond to all verifiable requests within 30 days.
Right of Access You may request a copy of the personal data we hold about you at any time. We will provide this in a clear, structured format.
Right to Rectification If any data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
Right to Erasure You may request deletion of your personal data where there is no longer a legal or contractual basis for its retention, subject to our legal obligations.
Right to Restriction You may request that we restrict the processing of your data in certain circumstances, for example while a dispute is being resolved.
Right to Portability Where technically feasible, you may request that your data be provided in a machine-readable format for transfer to another service.
Right to Object You have the right to object to the processing of your data for direct marketing purposes at any time, with immediate effect.
10. Minors & Under-Age Protection
abc66 enforces a strict minimum age of 21 years for all registered players. The abc66 platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21. If abc66 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and you believe that your child has registered an account on the abc66 platform, please contact our support team immediately via live chat or at . We will investigate the matter promptly and take all necessary action to close the account, void all activity, and return any funds deposited to the originating payment method.
abc66 also encourages parents and guardians to make use of parental control software to prevent minors from accessing online gambling content. A range of free and paid parental control tools are available for both desktop and mobile devices.
11. Changes to This Policy
abc66 reserves the right to update or amend this Privacy Policy at any time. When material changes are made — meaning changes that significantly affect how your data is processed or your rights as a data subject — abc66 will notify registered players via the email address associated with their account or via a prominent notification displayed at login, at least 7 days before the changes take effect.
Non-material changes (such as typographical corrections or minor clarifications that do not alter the substance of the policy) may be made at any time without prior notice. The version number and date of the most recent revision are displayed at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how abc66 protects your personal data. Continued use of the abc66 platform following the publication of any update constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way abc66 processes your personal data, please contact our dedicated Data Protection team. We are committed to resolving all privacy-related matters promptly and transparently.
Live Chat: Available 24/7 directly on the abc66 platform — our fastest response channel.
Email: — please include "Privacy Query" in the subject line.
Response Time: abc66 aims to acknowledge all privacy-related enquiries within 2 business days and to provide a full response within 30 days of receiving a verifiable request. All response times are based on Bangladesh Standard Time (BST, UTC+6).
All communications with abc66 are SSL encrypted. Never share your account password with anyone, including abc66 support staff. abc66 will never ask for your password via email, live chat, or any other channel.
How abc66 Safeguards Your Privacy
Six core principles that guide every decision we make about your personal data on the abc66 platform.
End-to-End Encryption
Every piece of data transmitted between your device and the abc66 platform is protected by industry-standard SSL/TLS encryption. Whether you are making a deposit via bKash, placing a cricket bet, or updating your account details, your data travels over a fully encrypted channel at all times. We conduct regular third-party security audits to ensure our encryption standards remain current.
No Data Sales — Ever
abc66 operates a firm policy against the sale, rental, or trade of your personal data to third-party advertisers, data brokers, or marketing companies. Your information is used solely for the purposes described in this Privacy Policy. When we do share data with third-party service providers — such as payment processors or identity verification services — it is always subject to strict confidentiality agreements and data processing controls.
Minimal Data Collection
We follow a data minimisation approach, collecting only the personal information that is genuinely necessary to provide you with a safe and functional betting experience on abc66. We do not collect sensitive data categories (such as health information, political opinions, or religious beliefs) and we periodically review our data collection practices to ensure they remain proportionate to our operational needs.
Access Controls & Staff Training
Internal access to your personal data is restricted on a strict need-to-know basis. Only abc66 employees and contractors whose job functions genuinely require access to specific data categories are authorised to view that data. All staff with access to personal data undergo regular data protection training and are bound by confidentiality obligations. Access permissions are reviewed and updated on a routine basis.
Full Control Over Your Data
abc66 respects your right to access, correct, delete, and port your personal data at any time. You can request a full copy of your data, ask us to correct inaccuracies, or request deletion of data that is no longer needed — all by contacting our support team. Requests to opt out of promotional communications are actioned immediately with no questions asked. Your data rights are a standing commitment, not a one-time concession.
Clear Retention Schedules
abc66 does not hold your personal data indefinitely. We maintain clear, documented retention schedules for every category of data we collect, and we securely delete or anonymise data once it is no longer needed for its original purpose and no legal obligation requires its continued retention. Financial transaction records are retained for 7 years in line with standard compliance requirements, while technical session data is purged after 12 months.
Questions About Your Privacy?
Our support team is available around the clock to help clarify any aspect of this Privacy Policy. You can also explore our FAQ page or review our Terms & Conditions for more detail.
abc66 promotes responsible gambling. 21+ only. If gambling is causing problems, visit our Responsible Gaming page.